I got along well with all the staff. They all have been marvelous. Kelli, your respiratory therapist is amazing. The nurses … I just cant say enough great things about them. I really liked it at Timberland Ridge. I was very happy with my care and would recommend it to all!
Judy B.
From my first walk through with Tara, to moving day and everything in between… I was sure that Timberland Ridge was the facility I wanted for my Aunt’s care. I moved my Aunt to Ohio from Las Vegas with the intention of her living in my home. Due to her dementia and decline, that was not possible long term. I have been very lucky in my choices for her care and that has been due to Timberland Ridge. I was impressed with all of the staff I had met on the initial tour.. There was a sense of purpose and genuine caring. All of this before any residents had moved in.
What continues to make me happy with Timberland Ridge is the staff. The facility is beautiful but the staff is the heart of the place. The staff genuinely loves my Aunt. During the COVID shut down. I felt as if I had abandoned her. The staff has kept me informed in a personal way, making me feel that my Aunt has a hand to hold. Most importantly, she is happy.
I would recommend Timberland Ridge to anyone looking for placement for a loved one. The personal care is most important to me. From her favorite foods, to interests and health… I have felt that my Aunt is the only patient and I am the only family Timberland Ridge has to deal with. To me, that is EXCEPTIONAL care, and a sense of home.
Family Member - LTC Resident
I am so happy I chose Timberland Ridge for my care. I am happy about getting off the ventilator and to be honest... I never thought it would happen. I thought the process would be horrible but Kelli has made this process easy and seamless.
This is my first spring that doesn't feel normal. I am used to taking care of my farm and family. But Kelli gives me incentive to get my life back the most 'normal' it can be. She has done nothing but amazing things to help wean me from my vent and trach.
Today was my first time outside since November and it was beautiful. It is all thanks to Kelli and the nursing team and I can't thank them enough.
Marilyn
It would be hard to find another place as good as Timberland. I am extremely pleased with my care and therapy. I love the activities they have and the food. What surprised the most is how much they care about me. It feels like home.
Roberta
I am overall pleased with moving to Timberland Ridge. The ease and efficiency of the staff is a reason to move here if you are on the fence. The facility was beautifully remolded. The care is phenomenal and I would recommend Timberland to all!
Barbara
It would be hard to find another place as good as Timberland. You can tell when someone really cares about you, that’s something you just can’t fake!
Robert
I got along well with all the staff. They all have been marvelous. Kelli, your respiratory therapist, is amazing. The nurses … I just can't say enough great things about them. I really liked it at Timberland Ridge. I was very happy with my care and would recommend it to all!
Judy
Congratulations on rebuilding and running what I understand is a top-rated resident facility once again!! Also for giving your staff the credit they deserve for caring for all your residents. Stephanie Smith is one of your nurses and she was there when it was the former Ridgewood. Hardest/most caring nurse my family knows. She was both my parents' nurse back then before it got so terribly bad. It's wonderful to know that she is once again at a caring facility. I can only pray that your care will continue for these hard-working employees and your residents and they will never be failed like years ago. Happens WAY too much nowadays and the elderly and sick deserve so much more. Thank you for this fine facility and phenomenal staff that are appreciated.
Kathy
Our beloved mother/grandmother and wife was a temporary resident of Timberland for nearly 2 months. During that time, she was given excellent care and attention. As a family, we were able to provide the emotional care and attention she needed as well. We are thankful for the bedside manner and warmth extended to our mother. Special thanks to all nurses, aides, and respiratory staff. Huge appreciation to our social worker, Julie Burnett, for her guidance and support as we transitioned from nursing care to home.
Communication with staff: caregivers, nursing, Activities, social worker, and administration is very good. Accommodations: room, surroundings and building is very good. Also, the food is good. Friendliness: the entire staff is friendly and courteous. Thank you for performing a difficult job with care and professionalism.
I enjoyed being here. The place is very clean. The nurses and staff are nice and treated me very good. The therapist were patient with me. I was kept clean and changed when needed. The food was brought on time. Overall, it was a nice place to be and I will highly recommend.